FAQ
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1. Are your watches authentic and high quality?
Yes! All our watches are crafted with premium materials and precision movements to ensure durability, accuracy, and a luxury feel.
2. Do you offer international shipping?
Absolutely! We ship worldwide with secure packaging to ensure your watch arrives safely.
3. How long does delivery take?
Delivery times vary by location but typically range from 5–15 business days. You’ll receive tracking details once your order is shipped.
4. What is your return/exchange policy?
We offer a 30-day return or exchange policy for unworn watches in their original packaging. Please contact our support team to initiate a return.
5. Are the watches water-resistant?
Most of our watches are water-resistant (details in each product description), but we recommend avoiding prolonged exposure to water unless specified.
6. Do you offer warranty?
Yes! All our watches come with a 1-year warranty covering manufacturing defects.
7. How can I contact customer support?
You can reach us via our contact page, email, or live chat on the store, and our team will assist you promptly.
Couldn't find the answer?
If you still have questions or need assistance, our friendly customer support team is here to help!